Honest answers to reasonable concerns

No. Justera is a decision-support tool that helps you assess contracts, regulations and scenarios — it is not legal advice, and we are not lawyers. You are responsible for decisions you make based on an analysis. This is also stated in the terms of service (§2 and §6): the service is provided "as is", and our total liability is capped at the fees you have paid in the previous 12 months. What we do is hide nothing: every report shows the sources behind the conclusion, the assumptions made and where the basis is weak, so you can verify the answer yourself. For disputes, high financial stakes or matters where someone must be accountable for the advice, use a lawyer.

Norwegian acts and regulations come from a local copy of Lovdata that we synchronise, not from the model's memory. We also use public sources such as the Tax Administration, the Data Protection Authority and the Labour Inspection Authority. Every claim cites the act or regulation with section number and a direct link, so you can open the source and read it yourself. Claims without source coverage are removed before you see the report.

Data is stored encrypted, and access is scoped per workspace and role. Your content is not used to train models. You can delete cases and documents yourself, and you can request full deletion. Analyses run via an AI provider acting as a data processor; sub-processors are listed on /sikkerhet and the data processing agreement is published at /databehandleravtale. Free trial analyses without an account are not stored permanently.

The analysis is drafted, then attacked by a dedicated critique step looking for exceptions and counter-arguments, and it must survive that critique. If quality falls short, the case is re-run. If source coverage is too weak, the system lowers confidence or refuses to answer rather than guess — and tells you what is missing. We do not promise the answer is always right; we promise you can see the basis and the uncertainty.

Your subscription gives analysis credit in NOK. One analysis costs from NOK 6 of that credit, depending on type and length. When the credit runs out, analyses stop — no automatic extra invoice. You can buy an extra AI usage block whenever you want.

No. Free includes 5 questions per month with no card details. Subscriptions are monthly with no lock-in and can be cancelled by you in the app; you keep access for the period you have paid for.

Justera is operated by Brødrene Gåsdal AS (org. no. 935 519 640) in Ålesund, Norway. Contact: post@justera.no. We are a small company — not a law firm — and we say so rather than appearing bigger than we are.

No. Every question runs through a fixed multi-step process where the analysis is drafted, challenged, source-checked and assessed before you see the result. You can ask follow-up questions, but the answer is a structured report, not free-form chat.

It shows how well documented the answer is, based on the number and quality of sources, whether the sources agree, how complete the information is and how current it is. The report explains the assessment in words, not just with a number. Low confidence does not mean the answer is wrong, but that you should verify it.

Source lock lets you restrict which sources the analysis may use — for example only Lovdata, only the Tax Administration, or only your own internal documents. Anything outside the selected sources is kept out of the analysis.

You upload a document, the text is extracted in your browser, and the analysis runs against the document's content — not general model knowledge. Long documents are split into chunks, and the system looks for contradictions across them. The report states how much of the document was covered.

Coverage is strongest for Norwegian employment law, GDPR/privacy, contract law, company law, tax/VAT, accounting, health and safety, consumer law and property law, plus Norwegian maritime rules. Other areas can be analysed, but confidence is clearly lowered. We do not cover non-Norwegian law.

Yes. The standard agreement is published at /databehandleravtale and can be signed digitally in the app. If your organisation needs changes to the agreement, email post@justera.no.

We have encrypted storage, role-based access per workspace, an audit trail of what was done and which sources were used, and a data processing agreement. We work to ISO 27001 principles, but we are not certified — and we do not claim otherwise. If formal certification is a requirement for you, say so early and we will be straight about where we stand.