Terms of service

1. Parties

These terms apply between you as user and Brødrene Gåsdal AS (org. no. 935 519 640), Ålesund, Norge. Written enquiries go to post@justera.no. The service is automated; we state no response deadline and no named contact person. By creating an account or using the service you accept these terms in full.

2. What the service is

Justera is a decision-support tool for legal and operational assessment of contracts, regulations and scenarios. You ask a question or upload documents and receive a structured analysis with source references, marked uncertainty and suggested next steps.

The service does not replace professional legal advice. Analyses may contain errors, omissions or outdated sources. Final decisions must always follow qualified human judgement, and you are responsible for verifying sources and conclusions.

3. Use and account

• You are responsible for keeping login credentials confidential.
• You must be at least 18 or represent an organisation.
• Abuse, reverse engineering or automated scraping is prohibited.
• The account may be used by the number of users your plan allows.

4. Subscription and renewal

The subscription runs monthly or annually and renews automatically at the end of each period at the then-current price, until cancelled. Quotas and included analysis credit per plan are stated on the pricing page. A trial is offered once per customer and may be declined where the customer has previously had a trial or subscription.

5. Billing

Payment is by card or Vipps, depending on what you choose at purchase, and is charged in advance per period. Receipts and invoices are available under "My account", where you can also change your payment card. Purchased analysis credit does not expire while the account is active, but unused credit is not refunded on cancellation. If a payment fails you are notified, and the subscription is paused if payment is not completed within seven days.

6. Price changes

We may change prices. Changes are notified at least 30 days in advance and apply from the next billing period at the earliest. If you do not accept the new price, you may cancel before it takes effect and keep access for the period already paid.

6b. Annual subscription

If you choose an annual subscription, you pay for 12 months in advance at the annual price shown on the pricing page, and the term is binding for 12 months. It renews automatically for a further 12 months at the then-current price, with notice of price changes as set out in the price change clause. If you cancel mid-term, you keep access until the end of the period, and the unused part of the period is not refunded. No refund is given when switching from annual to monthly; the switch takes effect at the end of the period.

7. Cancellation by the customer

You cancel yourself under "My account". Cancellation takes effect at the end of the current billing period and you keep access for the remainder of it. No cancellation fee applies and no reason is required. You may instead pause the subscription for up to three months; during the pause you are not charged and you keep access to read and export your own data.

8. Business customers only

Justera is sold to businesses only. At purchase you must provide a Norwegian organisation number, which is checked against the Central Coordinating Register for Legal Entities, and you confirm that the purchase is made as part of a business activity. We do not sell to consumers, and consumer purchase rules therefore do not apply to the agreement.

9. Content and intellectual property

You retain all rights to content you upload. We receive a limited, non-exclusive licence to process it to deliver the service. We own the rights to the software, model configuration and report structure. Analyses you receive may be used freely within your own business.

10. Limitation of liability

The service is provided "as is". We disclaim liability for indirect losses, lost profits and losses resulting from decisions made on the basis of analyses from the service. Total liability is capped at fees paid in the previous 12 months.

The cap does not apply where liability cannot be disclaimed under mandatory law, including intent or gross negligence, or towards consumers where the law grants wider rights.

11. Termination by us

We may terminate with 30 days' written notice to the email address registered on the account. In the event of material breach, abuse or non-payment, the agreement may be terminated immediately. When the agreement ends, customer data is deleted within 30 days unless law requires longer retention. You can download all your own data as a single file before deletion.

12. Changes to these terms

The terms are versioned. The current version is 2026-09-23. Material changes are notified in the app and must be accepted to keep using the service. Previous versions and what changed are listed in the changelog below.

13. Governing law and venue

Disputes are first addressed through dialogue. The agreement is governed by Norwegian law. The venue is Sunnmøre District Court.

14. Legal sources

Statutory text and section references in the analyses are taken from Lovdata's open dataset of Norwegian acts and central regulations. Source: Lovdata, NLOD 2.0. Contains data under the Norwegian Licence for Open Government Data (NLOD) made available by Lovdata.